Privacy Policy - Our Customer Pledge:

As part of the VariLogiX pledge to our customers, we recognize and respect your right to privacy. This privacy policy statement informs our customers of the privacy practices employed in the provision of VariLogiX's products, services and web site.

Questions relating to this policy statement should be directed towards the VariLogiX support team at our support desk located on our web site.

Anti-Spam Policy
VariLogiX does not employ the use of spam for propagating its product awareness or special offers.

Informational Collection and Use
VariLogiX does not collect any information on customers without consent. As part of the service offerings, customers will be prompted for information when enrolling for services, downloading a product or requesting further information. No information is collected about a customer if just browsing the web site.

Information Request
VariLogiX provides the ability to request further information or ask questions to the support team by displaying email links throughout the web site. If a customer elects to use such links they may be requested to provide additional information depending on the nature of the contact. Typically, such additional information may include further contact details, and in the case of technical support, additional information about the customer's PC configuration may be required to aid a prompt a accurate response to the query.

Cookies
A cookie is a piece of data stored on a computer's hard disk containing information about the owner. VariLogiX employ the use of cookies to gauge success of internal marketing campaigns and within the use of the Referrer programs. Such cookies contain no personally identifiable information. Our partners may also use cookies. VariLogiX do not exercise any access or control of such cookies.

Log Files
VariLogiX use log files comprising of IP addresses to analyze trends, administer the site, track movements throughout the site, calculate the number of document and file downloads, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

External Links
The VariLogiX web site contains links to external web sites. VariLogiX is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site. VariLogiX have no control over the accuracy of information displayed by such web sites.

Security
This web site takes every precaution to protect our customer's information. When customers submit sensitive information via the web site, such information is protected both online and off-line.

During service enrolment, where sensitive information is required, the transmission of information is encrypted and protected using Secure Sockets Layer (SSL). This includes the submission of any payment information such as credit card details.

VariLogiX use SSL encryption to protect sensitive information online and do everything in our power to protect user-information off-line. All of our customer's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example billing administration or the development team) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to customer information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. The servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage. The cryptographic keys used to issue certificates are maintained in the secure environment of FIPS-140 level 4 accredited IBM 4758 crypto devices.

Service Updates
Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers we present the option not to receive these types of communications. We also send the user service announcement updates. Customers are not able to unsubscribe from service announcements, which may contain important security information about the service.

Updating Customer Information
If a customer's personally identifiable information or specific information changes they may update the original information provided. Changes can be made by logging into the Members area and using the services provided in the Manage Account section.

Customer consent
By using our Web site, customers consent to the collection and use of this information by VariLogiX Limited. If any subsequent changes are made to our privacy policy, we will post those changes on the policy update page so that customers are always aware of what information is collected, how it is used and under what circumstances it may be disclosed.

Information collected in the FraudCall Services
Within the use of the FraudCall services it is required to submit customer data such as email address, telephone number and customer name as well as other information in order for our services to perform the required functions, during no time will VariLogiX use this information in an unprofessional manner, we will not disclose or use this information provided to VariLogiX to contact any customer other than for the validation of information through the FraudCall service, we will not sell, rent or trade this information and will not be disclosed to any third party at any time except to law enforcement agencies when requested to do so either by court order or voluntary.