Productive, Profitable, Professional.

FraudCall provides many features, often imitated but never duplicated, FraudCall is an almost impenetrable fraud prevention mechanism.

VariLogiX uses pure fiber optic telephone lines to verify your clients, this is your business and you count on every order, you don't want some inexpensive service doing the calling for you. you can rely on VariLogiX to get the call through without Static, Echo, Hiss; while in the middle of having your customer approve their $5.00 or 10,000.00 order. Lets face it VoIP is fine to call your grandma in Florida and when the call gets dropped you just call her back but a verification call is like the first impression to your business, it should show your customer a clear professional image of your company. This is one of the reasons why we believe in professional voice recordings, we think that calling your customer with a tele robotic voice is unprofessional, you can count on VariLogiX to have the most realistic sounding voice speech engine as well as a professional recordings.

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Over 20 Exclusive Service Features!

• 4 Plans to Choose from
  Building on our previous successful plans VariLogiX will now be introducing 4 new plans with the ability to choose your own pricing structure based on a monthly or no monthly fee
  
  
• Low Call pricing
  Our New Lower Call Pricing will allow even the smallest merchant the ability to protect their business.
  US & CA calls starting at just 35 cents per and International starting at just 66 cents.
  
  
• Multiple Profiles*
  Do you have several companies you want to protect with FraudCall? VariLogiX makes this easy with Multiple Profiles.
  No need to purchase additional accounts, each Profile has its own configuration settings.
  
  
• Configuration Settings Per Profile
  Choose several settings per profile
  • Caller ID telephone number
  • Call Event Handling (Approve/Error)
  • Company Name Tuner
  • Call Logs
  • AFIS Configuration
    
    
• Call Tuner
  The Call Tuner allows you to adjust several aspects of the FraudCall service.
  • Results of the call sent back to your billing software or shopping cart.
  • Require Voice Signature after an approved call
  • Enable/Disable types of phone lines to be called, Land Line, VoIP, Cell and International Cell.
    
    
• Live Agent Connect*
  This feature allows you to set a telephone number in the VCC and have the FraudCall system connect your customer live to one of your sales agents to assist them with the verification of the order. This setting can be scheduled to turn on/off during your support hours.
  
  
• 866 Call Return*
  Call return is a toll free number that is set as the caller id number that is displayed to the called party, if the call was placed to someone who did not place the order, they can call the toll free number and hear a pre-recorded message for why they received the FraudCall, no other information is provided to the called party.
  
  
• Text to Speech
  The sophisticated Speech System from VariLogiX will speak your product names to your customers during the call; any text that is sent from your software application will be processed and converted into speech, Including Domain Names and Products or Service Names.
  
  
• Speech to Text
  During the call your customers can speak the verification code into their telephone and the FraudCall system will convert the speech into text and match this up with the verification code and determine the results.
  
  
• Integrated Call Incident Reporting
  The new VCC includes integrated reporting feature which allows you to report a call at the click of a button with minimal interaction.  Click report in the call logs, add your comments and let us handle the rest.
  
  
• Integrated Support Desk
  Directly from the VCC you can submit a support request as well as view open/closed tickets.
  
  
• Manual Call Center
  The manual call center allows you to place calls manually to your customer through the VCC
  
  
• Integrated Manual Calling
  Did you have an order that was declined? No problem the manual call center now saves this data and allows you one click access to populate the manual call center and recall the customer.
  
  
• Line Type Detection
  Fraudcall can now detect the line type of the telephone number that your client is using for the verification call, FraudCall can detect Lanlines, Cell Phones, VoIP Phones in North America and Limited Overseas Countries.
  
  
• Automated and Manual Deposit Billing
  With Automated Billing we will process your credit card when you call credit balance reaches a pre set refill amount or you can login at anytime and make a call credit deposit.
  
  
• Low Credit Balance Notification
  Our automated system will send out notifications when your balance reaches a low balance set by you
  
  
• Detailed Call Status Reports
  FraudCall will send you a detailed report of every call that is processed through the system, Accepted, Declined.
  
  
• Downloadable Call Report Statistics
  You can download and save call reports by HTML or an Excel Spreadsheet format for the month.
  
  
• Approved Number Lists
  Through the VCC you can turn on the Approve list features, The Approve list allows you to enter manually a list of numbers that are currently in your billing software. and attach a comment to each. These are numbers that are current clients that would not need a verification call since they are your current customers and have already been approved by you. You also have the option to turn on the automated approval feature which will place each approved call on the white list so that the FraudCall system does not need to call your customers for subsequent orders. Enhanced features include a smarter UI,  the ability to search the number lists to find numbers quickly and even add numbers with a specific comment.
  
  
• Deny Number List
  Much like the Approve Number List the Deny List feature allow you to enter known fraudulent numbers such as numbers that are repeat fraudulent users.
  You also have the option of turning on the auto deny list to automatically deny clients who have previously declined the call.
  
  
• Company Name Tuner
  From within the VCC you can enter your company name in a text field, then call our integrated service wizard to hear how your name will be pronounced during the call to your customers
  
  
• Custom Call ID Broadcast
  The VariLogiX system will broadcast your telephone number (and company name**) to your Customers Caller ID during the FraudCall.
  
  
• Voice Signature with Download
  Have your client leave a verifiable voice signature at the end of each call, once the client have approved the order you can login to the VCC and listen and download the voice verification, with version 3.0 we have also added the ability for you to require a voice verification in order to complete the order verification. This is a setting that you can configure from within the VCC.
  
  
• Saved Products and Pricing
  Products and Pricing for up to 5 recent products are saved in the manual call center for future manual calls to your customers which makes placing manual calls twice as fast, simply enter your customers name and phone number and choose the product from the drop down and click place call.
  
  
• Extension Dialing
  Never loose another sale because your customers are business customers, When your customers use an automated PBX style system our FraudCall system will now dial the extension of the customer.
  
  
• Message Extra
  Have more to say to your customers? With announcement messages you can now provide an approved transaction either a text to speech message or you can custom record your own message to be played to the customer at the end of the call. Give them additional information regarding their order such as support hours, telephone numbers or additional products and services you offer. The sky is the limit with announcement messages.
  
  

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VCC Screen Shots
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