How FraudCall Works

1. Customer chooses product on your web site and proceeds through your order system
2. Completes the order (at this time the charge has already been processed at your gateway and you have been charged the transaction fee and discount rate)
3. Once you receive the order you then need to determine that the identity of the customer is correct and that the person who placed the order is the owner of the credit card by either calling the customer at the number they have provided in their order (which if a fraudulent order is not correct) or you can take their word for it.
   many times you would also do reverse IP lookups at various web sites among other procedures that are time tedious and consuming.
4. 1. If you just take the customers word for it you would then setup the account
   2. If you call the customer not only are you paying for the call but the time that it takes to call the customer and verify their identity.
5. 30 days later you find out that the order was fraudulent and are faced with a charge back fee which can be from $30.00 to $50.00 and the gateway and discount rates.

1. Customer would choose product as usual
2. Proceed through order system and enter Personal & Billing information
3. During the order process BEFORE any transaction fee's, the VariLogiX Order Verification System would place a call to the phone number that the client provided in the order form.
4. The client would receive a call from our system stating the clients First Name, Last Name, Domain Name, Order Date, Total order amount as well as describe the call coming from your company name, they would also see your company phone number displayed on their caller id.
5. The client must approve the order over the phone by way of a double verification entry or 4 digit authorization code or reject the order.
   
   If using integrated AFIS
   In addition to the FraudCall you can also have our AFIS service run a unique Fraud Score on this customers information, AFIS would run the customers information through several cross checking data bases such as IP location mapping, Longitude and Latitude, Reverse phone number lookup, zip code matching and many more. AFIS would Score this information on a 10 point scale based on the rules you setup in the AFIS tuner in the VCC.
   
   If Approved
   Once the client approves the order through our system, the order would continue on your software based on the rules you setup.
   You would then receive the order and an email from our system alerting you of an approved order from our verification system.
   
   If Declined or Fraudulent
   If the order was declined or not completed by the customer, or the client did not provide a valid phone number the order would be declined, Our system would then pass this information through the API to your billing system as well as alert you with an email, you would then have the opportunity to either try to reach the client for further verification methods.

So why should you use FraudCall alone or in addition to other verification methods?